Last updated: 2025-06-29
We collect information you provide directly, such as your name and email address when you register. We also collect reading behavior data including books opened, pages read, reading sessions, and annotations — solely to improve your reading experience and generate personalized recommendations. We automatically collect technical information such as your IP address, browser type, operating system version, and usage data through cookies and similar technologies.
If you make purchases through our services, we collect transaction information including payment method details. Credit card information is processed securely by our payment processors (Stripe, PayPal) and not stored by us.
We use the information we collect to provide, maintain, and improve our services; process transactions and deliver purchased content; respond to your inquiries and provide customer support; send service-related communications and updates; prevent and detect fraud and security incidents. We do not sell your personal data to third parties.
We may share your information with: Service Providers — trusted partners who assist us in delivering our services (payment processors, cloud hosting, analytics); Legal Requirements — when required by law, regulation, or legal process; Business Transfers — in connection with any merger, acquisition, or sale of company assets.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy. Standard retention periods: Account information until account deletion request; Transaction records 7 years for tax and accounting purposes; Server logs 30-180 days. You may request deletion of your account and associated data at any time.
We implement appropriate technical and organizational measures to protect your personal information: encryption of sensitive data in transit and at rest; regular security assessments and testing; access controls to limit internal data access. While we strive to protect your personal information, no security system is impenetrable.
LumeNovel does not knowingly collect personal information from children under 14 years old. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Under applicable data protection law, you have the right to access, correct, or delete your personal data; to object to processing; to request restriction of processing; and to data portability. To exercise these rights, contact service@sagaforges.com.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through an in-app notification. Continuing to use our services after such notification constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at service@sagaforges.com.
Questions about these policies? legal@sagaforges.com or service@sagaforges.com